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Security Systems in Columbia
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Columbia?

A security system should protect your home. But what occurs if your home security alarms go off in Columbia? What are the right steps to take to help make sure you and your family are secure?

The first thing to do is not to panic. Know that your around-the-clock monitoring experts have you covered. Then take the steps described below to be prepared for any urgent situation.

Our Committed Professionals Are There For You

A 24-7 monitoring specialist is instantly notified when your Columbia home security alarms go off. When a representative is informed, they will call you without delay to figure out what triggered your home’s defense. Your system may activate for several different reasons, including:

  • Break-in

  • Flames or smoke from a fire

  • Flooding

  • Accidentally setting off alarm

In cases when the alarm was set off by accident—like not recalling that the motion sensors are armed when you unlatch a window or door— a monitoring specialist will reach out to figure out if assistance is required. Provide your passcode, and they will turn off the alarm.

In the event there is a legitimate crisis, your monitoring team member will send out your local emergency services, including firefighters, EMS, and law enforcement, to your home. They will even function as the point of contact if nobody is home. Your dedicated monitoring staff can also inform authorities which entry sensor was tripped, helping them prepare for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to keep you composed and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Columbia

Being awoken in the dead of night to an alarm blaring can be understandably frightening—particularly if you have no idea why it’s happening. The smartest thing you should do is keep yourself in control and take the following actions:

  • Before anything else, move to a safe place. Collect all members of your family including pets in an expeditious manner and get into a secure room within your residence or leave the premises entirely. It's a natural response to want to face the situation by yourself, but this can be incredibly dangerous. Instead, focus on trying to keep yourself and your family secure and letting the authorities deal with the problem.

  • As a second step, use the mobile security application to keep in communication with your monitoring staff. They'll notify authorities who will be on their way to your residence within minutes.

  • Third, keep in constant communication with your monitoring team and emergency professionals. You are able to be connected, so everyone is sharing information. Conversely, if it’s not possible to speak directly to your emergency providers, you’re still able to obtain notifications via text. Even if your dealing with a false alarm, it's wise to maintain communications with everyone involved so you will be ready should a real emergency happen.

Be Prepared For Any Emergency in Columbia with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24-hour monitoring, smart locking systems, and entry-point sensors, your home will become the safe haven it's supposed to be. Design your ideal home security solution by filling out the form below or reach out to (803) 380-6011 to take the first step toward a secure property.